Terms of Service

  1. AGREEMENT TO BE BOUND

These Terms of Use (these “Terms“), as amended from time to time, govern users’ (“you” or “your“) access and use of https://monkeybox.com/ (the “Website“), https://app.monkeybox.com (the “Service“), and the online products or services to which you have access therein, as well any Account (defined below) you use to access the Website (together, the “Service“) that are offered by Monkey Box App Inc. (“Monkey Box“, “we” or “us“). BY CLICKING “I ACCEPT” OR OTHERWISE ACCESSING THE SERVICE, YOU HEREBY ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OR OTHERWISE ACCESS THE SERVICE.

  1. PRIVACY POLICY

Use of the Service is also governed by Monkey Box’s Privacy Policy (https://monkeybox.com/about/privacy/) which is linked to herein by reference.   Our Privacy Policy contains important information about how we collect, store and use your personal data and we encourage you to read the Privacy Policy carefully.

  1. DESCRIPTION OF SERVICE

 The Monkey Box Service is an innovative internet-based service that uses cryptographic technologies to help manage IT assets and store and share confidential data and information, including passwords.

  1. MONKEY BOX RIGHTS & GRANT OF LICENSE

 Monkey Box (and our licensors) own(s) all legal right, title and interest (including all copyright and other intellectual property rights) in and to the Service, including, without limitation, all software comprising a part of the Service that is hosted on Monkey Box’s servers and all materials displayed or performed on the Website or in the Service, including, but not limited to, text, graphics, articles, photographs, images, illustrations (together, the “Monkey Box Content“). Subject to your agreement and continuing compliance with these Terms, Monkey Box grants you a non-exclusive, non-transferable, non-sub-licensable and revocable limited license to the Monkey Box Content to access and use the Service and to create an Account solely for your own personal, or business purposes to provide services to your end customers. You shall use the Service only in compliance with Monkey Box’s standard policies then in effect and all applicable laws (including but not limited to policies and laws related to spamming, privacy, intellectual property, consumer and child protection, obscenity and defamation). You shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Service, including, without limitation, hardware, server, software, operating system, networking, web servers and web services (collectively, the “Equipment“). You shall be responsible for ensuring that such Equipment and services are compatible with the Service and complies with all configurations and specifications set forth in Monkey Box’s published policies then in effect. You shall also be responsible for maintaining the security of the Equipment, your Account, ancillary services, passwords (including but not limited to administrative and user passwords) and files, and for all uses of your Account, the Services or the Equipment with or without your knowledge or consent.

You shall not:

a) have more than one Account at any given time, and not create an Account using a false identity or information, or on behalf of someone other than yourself;

b) use your Account to transmit unauthorized communications, advertise, solicit, or transmit any commercial advertisements, including chain letters, junk e-mail or repetitive messages (spIM and spam) to anyone;

c) collect, harvest or post anyone’s private information, including personally identifiable information of any kind through the Service without their explicit consent;

d) use the Service in a manner that infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party;

e) use the Service, intentionally or unintentionally, in violation of any applicable law or regulation;

f) use, reuse, repost, distribute, provide access to others to, copy, modify, or transmit the Service and related information for any commercial purpose or for public use;

g) attempt to gain access to the Service, Accounts registered to others or to the computers, servers, or networks connected to the Service by any means other than the user interface provided by us and through your Account, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, server or software that is part of the Service;

h) interfere or attempt to interfere with the proper functioning of the Service or connect to or use the Service in any way not expressly permitted by these Terms; or

i) reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service, or to obtain any information from the Service using any method not expressly permitted by us.

  1. CHANGES TO THE SERVICE

 Monkey Box may change, suspend or discontinue the Service at any time, including the availability of any feature, database, or Monkey Box Content by giving you advanced notice of such termination either (at Monkey Box’s discretion) via email or posted on the Service.   We also reserve the right to establish limits to the nature or size of storage available to you, the number of transmissions and email messages, the nature or size of any index or library information, the nature of, or your continued ability to access or distribute, your Content and other data, and impose other limitations at any time, with or without notice.  

  1. ACCOUNT INFORMATION

When creating or updating an account on the Service (the “Account“), you may be required to provide us with certain personal information (the “Login Information“) which will be held and used in accordance with our Privacy Policy. The following rules govern the security of your Login Information: a)     You will not share your Login Information, let anyone else access your Account, or do anything else that might jeopardize the security of your Account; b)     You are required to provide accurate Account information and update that information promptly when it changes; c)     In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of your Login Information, you must immediately notify us and modify your Login Information; d)     You are responsible for maintaining the accuracy, completeness and confidentiality of your Login Information, and you will be responsible for all activities that occur under your Account, including activities of others to whom you have provided your Account Information. We will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your Account Information secure. If you discover any unauthorized use of your Account Information or suspect that anyone may be able to access Your Content, you should immediately change your password and notify our Customer Support team.  

  1. USER CONTENT

You agree that by providing content, materials or information (including without limitation information relating to your end user customers) in connection with your use of the Service (collectively, “Your Content“), Monkey Box hereby is and shall be granted a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable and transferable right to use, process, store, copy, display, perform, distribute, reproduce, reformat, translate, modify and create derivative works of Your Content (including all related intellectual property rights) solely in connection with Monkey Box’s provision of the Service to you. For clarity, the foregoing license grant to Monkey Box does not affect your ownership of or right to grant additional licenses to the material in Your Content.

  1. FEES, BILLING AND RENEWAL

Payments made under this Agreement exclude any taxes or duties payable in respect of the goods or services supplied in the jurisdiction where the payment is either made or received. To the extent that any such taxes or duties are payable by Monkey Box, you must pay the amount of such taxes or duties in addition to the fees under this Agreement. Monkey Box reserves the right to suspend or terminate your access to the Service if your account becomes delinquent. Delinquent invoices are subject to interest charges of 12% per annum on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. If you or Monkey Box initiates termination of this Agreement, you will be obligated to pay the balance due on account computed in accordance with this Section. You agree that Monkey Box may charge such unpaid fees and charges to your credit card or otherwise bill you for such unpaid fees and charges. You agree and acknowledge that Monkey Box has no obligation to retain your data and that such data may be irretrievably deleted if your account becomes delinquent.  

  1. LINKS TO THIRD-PARTY SITES

The Service may include hyperlinks to web sites operated by third parties including advertisers and other content providers.  Those sites may collect data or solicit personal information from you.  Monkey Box does not control such web sites, and is not responsible for their content, privacy policies, or for the collection, use or disclosure of any information those sites may

  1. TERM AND TERMINATION OF SERVICE

The term of the Service begins on the date you create an Account and continues until terminated as contemplated below. Monkey Box may immediately terminate your access to the Service (and/or any portion thereof) for violation of these Terms, for illegal or improper use of the Service, Your Content, Account or Monkey Box’s intellectual property, as determined by Monkey Box.  In this event, Monkey Box may alternatively issue you a warning, suspend your Account, or temporarily or permanently ban your device and/or machine from accessing all or a certain Service. If Monkey Box terminates your Account, you may not participate in the Service again without Monkey Box’s express permission.  Monkey Box reserves the right to refuse to keep Account for, or provide the Service to, any individual.  You may not allow individuals whose Accounts have been terminated by Monkey Box to use your Account. If your Account, or any other subscription to the Service is terminated, suspended, no refund will be granted, and you will have no further access to your Account or the particular Service.  If you believe that any action has been taken against your Account or device in error, please contact Customer Support at support@monkeybox.com.

  1. CANCELLATION OF ACCOUNT

You have the right to cancel your Account at any time without notice and will be charged or refunded on a pro-rated basis according to your cancellation date. If you do not agree to the Terms, your sole remedy is to not use the Service and to cancel your Account. You understand and agree that the cancellation of your Account is your sole right and remedy with respect to any dispute with Monkey Box, including any dispute related to, or arising out of: (1) these Terms or Monkey Box’s enforcement or application of these Terms; (2) the Service or any change thereto; (3) your ability to access and/or use the Service; or (4) the amount or type of fees, surcharges, applicable taxes, billing methods, or any change to the fees, applicable taxes, surcharges or billing methods for the Service. Contact us Customer Support at support@monkeybox.com to cancel your Account.  Monkey Box reserves the right to collect fees, surcharges or costs incurred before you cancel your Account.  Any delinquent or unpaid fees and other unresolved issues with Service must be settled before you establish a new Account.

  1. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, NEITHER MONKEY BOX NOR ITS AFFILIATES OR SUBSIDIARIES, OR ANY OF THEIR DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, THIRD-PARTY CONTENT PROVIDERS, DISTRIBUTORS, LICENSEES OR LICENSORS (COLLECTIVELY, THE “MONKEY BOX PARTIES“) WARRANT THAT (i) THE SERVICE WILL MEET ALL OF YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) ALL ERRORS IN THE SERVICE OR ITS SOFTWARE WILL BE CORRECTED.

  1. LIMITATIONS; WAIVERS OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT MONKEY BOX, ITS SUBSIDIARIES, AFFILIATES AND LICENSORS, AND OUR AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS AND SUCCESSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, COVER OR OTHER INTANGIBLE LOSSES (EVEN IF MONKEY BOX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, PRODUCTS, DATA, INFORMATION OR SERVICE PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR THE LOSS, CORRUPTION OR ALTERATION OF YOUR TRANSMISSIONS, CONTENT OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR USING THE SERVICE, OR PROVIDING ANY SERVICES RELATED TO THE OPERATION OF THE SERVICE OR RELATED TO THE MONKEY BOX MARKET; (v) MONKEY BOX’S ACTIONS OR OMISSIONS IN RELIANCE UPON YOUR ACCOUNT INFORMATION AND ANY CHANGES THERETO OR NOTICES RECEIVED THEREFROM; (vi) YOUR FAILURE TO PROTECT THE CONFIDENTIALITY OF ANY PASSWORDS OR ACCESS RIGHTS TO YOUR ACCOUNT INFORMATION; (vi) THE ACTS OR OMISSIONS OF ANY THIRD PARTY USING OR INTEGRATING WITH THE SERVICE; (vii) THE TERMINATION OF YOUR ACCOUNT IN ACCORDANCE WITH THE TERMS OF THESE TERMS; OR (Viii) ANY OTHER MATTER RELATING TO THE SERVICE. MONKEY BOX’S MAXIMUM LIABILITY ARISING OUT OF OR IN THE CONNECTION WITH THESE TERMS AND ANY USE OF THE SERVICE, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT OR OTHERWISE, WILL IN NO CASE EXCEED THE FEES PAID BY YOU FOR THE PREVIOUS 12 MONTHS.. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

  1. RELEASE & INDEMNIFICATION

You agree to indemnify, save, and hold the Monkey Box Parties harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Service, violation of these Terms, or breach of the representations, warranties, and covenants made by you herein. Monkey Box reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Monkey Box, and you agree to cooperate with Monkey Box’s defense of these claims. Monkey Box will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

  1. GENERAL PROVISIONS 

15.1 Updates to the Terms

Monkey Box reserves the right to modify these Terms at any time. We may provide you with notice of such modifications, by sending you an e-mail message or posting a message on the Service. Your continued use of the Service will signify your acceptance of the modifications to the Terms.

15.2 Entire Agreement

These Terms, any supplemental policies and any documents expressly incorporated by reference herein (including Monkey Box’s Privacy Policy), contain the entire understanding of you and Monkey Box with respect to the Service, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and Monkey Box with respect to the Service.

15.3 Law and Forum for Legal Disputes

These Terms and any dispute arising out of or related to it or the Service will be governed in all respects by the laws of the Province of British Columbia as they apply to agreements entered into and to be performed entirely within British Columbia between British Columbia residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Monkey Box must be resolved exclusively by a court located in Vancouver, British Columbia. You agree to submit to the personal jurisdiction of the courts located within Vancouver, British Columbia for the purpose of litigating all such claims or disputes.

15.4 Severability

If any portion of these Terms or any other Monkey Box policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which shall continue to be in full force and effect.

15.5 Notices

We may notify you via postings on the Service and via e-mail or by any other communication means using the contact information you provide to us. All notices given by you or required from you under these Terms or the Monkey Box Privacy Policy shall be in writing and addressed to: Monkey Box App Inc., 1235 Richards Street, Vancouver, BC V6B 3G3. Any notices that you provide without compliance with this section 15.5 will have no legal effect.